How a Tow Truck is Born

Miller Industries, Inc. is the nation’s largest manufacturer of tow trucks and towing equipment. This month, some of us from Airport Towing had the opportunity to tour the factory 2,600 miles away from our Seattle area office in Ooltewah, Tennessee. The Miller facility is just outside the city of Chattanooga, where the first tow truck was invented in 1916 by Ernest Holmes. Today, Holmes is a division of Miller Industries. Miller also produces Century, Vulcan, Chevron, Challenger, Champion, Eagle, SP Series, Boniface, and Jige towing and recovery units.

Inside the Tennessee plant, tow trucks emerge from pieces of raw metal right before our eyes. Millers’ 100,000 square foot warehouse is their primary manufacturing facility where thousands of tow trucks are manufactured each year. Our personal factory tour led us through the plant to follow the production of units from initial parts order to final completion. Employees we encountered during the tour were informative and helpful, teaching us the true meaning of “southern hospitality”.

We began at the first step in the process of building a tow truck, where the appropriate sizes and amounts of raw steel are acquired and stocked. When a tow unit is ordered, Miller employees round up all the necessary materials from their stock within the warehouse to build the sub-frame and transfer the parts to a welding station within the facility. Nearly all of the steel acquired by Miller is American made and forged locally. After the necessary materials are assembled, a skilled welder begins joining the metal to create the structural support of the tow unit. Miller boasts that their low turnover of skilled workers has been a key ingredient in yielding a high quality man-made product for several years.

Once unit is structurally sound, the functional parts are attached. Following the final welding process, the conjoined pieces are bead blasted. Bead blasting is necessary because the welding process can leave rough edges and small debris. The process of bead blasting is defined as removing surface deposits by applying fine glass beads at a low pressure without damaging the surface. Workers move parts requiring blasting into a large enclosed chamber, and seal the doors so they can unleash thousands of tiny reusable beads to blast the fabricated unit.

When all welding and fabrication is complete for a single unit, the unassembled parts go into the painting process.

Miller has the capability of painting tow truck parts on site. Applying primer and paint before the unit is assembled is essential to eliminate duplication of effort and is important for a high quality paint job.

The last step in building a tow truck is final assembly. Anyone purchasing a wrecker body from Miller has the option of ordering the complete tow unit and installing it themselves, or ordering a factory install. The factory has a team of people who are dedicated wrecker body installers and are only required to mount the tow unit to the chassis. Of course, one catch is that anyone who orders a factory install is required to send the truck’s cab and chassis to Miller so that it can be married to the tow unit. Most tow truck operators have unique requirements for their trucks and require specific options and accessories. The installers are responsible for all aspects of the install, including mounting the wrecker body, connecting all wiring and hydraulics, and attaching additional parts and accessories, such as dollies, chains, cables, etc.

Many units that Miller produces are built from the ground up inside their Chattanooga factory. In some ways, Miller Industries operates like a classic American factory. The company primarily uses skilled craftsman to produce tow units. Few robotics can be found inside the factory, which are greatly outnumbered by human hands. As a result, Miller employs about 2200 workers, 300 of which are manufacturing tow trucks at their primary facility in Chattanooga. As advertised, Miller Industries is the largest manufacturer of towing and recovery equipment in the world. The company is an impressive consolidation of the greatest names in the towing industry, now working together to produce the most technologically advanced towing equipment available. Miller’s efforts in innovation, quality craftsmanship, and American made products are why we at Airport Towing have been loyal customers since 1988. Our company continues to seek the best products available so that we can better serve our customers and this month we were happy to learn how our equipment is built and what type of care and attention it gets before we put our name on it.

1966 Ford Nearly Restored

“B-Unit” #83 is a tribute to Brian Storer. The lean, mean, Ford racing machine is being restored for one reason: It was Brian Storer’s dream to revive this this truck and make it his own.

Mark Storer, CEO and founder of Airport Towing started collecting antique tow trucks in 1997. Since then he has built up a collection of 13 classic trucks. One of them is a 1966 Ford F-350.

Shortly after purchasing the truck, Mark’s youngest son and employee Brian (driver #83) made known his interest in the truck. He immediately saw the potential, and he loved that the truck would rumble and roar when he stepped on the gas pedal. The truck had custom chrome exhaust stacks (though they were heavily rusted and in desperate need of replacement).

Its frame supported a Holmes 460 wrecker: One of the most celebrated tow units of it’s time; popular for it’s twin boom feature that would allow one side of the truck to anchor to a stable object and the other side to swing out and recover a vehicle. Even today, Holmes is known for producing some of the most unique towing equipment on the planet.

The company’s founder, Ernest Holmes, is famous for his most popular invention: The world’s first tow truck! Holmes originally mounted a chain and pulley to the frame of a 1913 Cadillac and went to work as the first ever tow truck operator in Chattanooga, Tennessee.

Nearly 100 years later, Brian Storer found himself inspired by a beat up old Holmes unit. He loved everything about the truck and vowed to restore it. He even collected a few parts along the way. The find he was most proud of was a red bench seat in near perfect condition, brought in to replace the previous upholstery which was torn and tattered. A couple of years went by as the truck sat in Mark’s warehouse awaiting restoration and eventually, the unthinkable happened. Mark and Brian died in a sudden plane crash. One of Brian’s dreams would never come true. He would not get the opportunity to tear the Ford truck to the ground and build it back up again in all the glory of it’s hay-day.

The Storer family has spent the past year-and-a-half recovering from the tremendous loss in their family. As the days continue to go by, family members have come up with ways to pay homage to their loved one’s who have moved on into eternity. The greatest of which was most likely an idea that was produced by Lynette Storer, Brian’s mother and Mark’s wife. Lynette is now the President/CEO of Airport Towing and has been helping run the day-to-day operations of the company for nearly 22 years.

As you may have guessed, her vision was to restore the 66 Ford, exactly as Brian would have wanted it done. Even though it has proven to be an expensive and time consuming project, Lynette has pressed forward with the restoration. Despite a depressed economy, the love she has for her son is far beyond any monetary value. With the help of Lynette’s staff, she is determined to complete this project.

With the help of several employees and antique specialist Rocky Willis, the project has moved forward with great success. The truck was stripped down and sandblasted earlier this year.

Shortly after, individual pieces of the truck were sent to Huddleson’s Auto Color World to be painted red and white. Finally, the cab and chassis were sprayed and returned to be refitted with the original parts. Fresh paint on the old truck in traditional Airport Towing red and white have made it look better than ever. Meanwhile, custom chrome exhaust stacks were special ordered and the motor was removed for steam-cleaning and repainting.

The paint is now dry and piece by piece, the truck is being meticulously reassembled. Nearly every part on the truck needs to be reinstalled; from the hood to the fenders, the bumper, wheels and rims, doors, windshield, seat, motor, exhaust stacks, lugs, lights, mirrors, and much more. One challenge that complicates the project more than the average pickup restoration is the assembly of the Holmes tow unit on the back end. The unit requires technical expertise because it operates off of a power take off system that utilizes the transmission to engage and enable the boom and winch cables to operate. The old gear driven technology has been replaced with hydraulics in more modern equipment. The wrecker must be assembled accurately to maintain structural integrity if it is ever to be used as a working tow truck. To date, each piece has been sanded, painted, and some are awaiting reassembly. Some of the electrical wiring throughout the truck is still being completed.

The headers have been chrome dipped, enhancing the popular “Powered by Ford” slogan stamped into the metal. Afterward, the freshly painted motor was placed back into the truck.

The motor was repainted factory Ford blue and the tips of the fan have been painted red. The cab was also remounted onto the frame.

Much of the detail work is now being finished. The truck has been refitted with its hood, grille, bumper, beacon, marker lights, headlights, and windshield. After several months of work, it is starting to look like a truck again.

Most recently, the Holmes tow unit was reinstalled and there are now wheels under the frame.

Although the project may look as though it is near completion, there is still a great amount of work to be done. The truck is still awaiting doors and several other interior parts along with wiring and other detail work. Custom lettering and final striping will be added after the truck has reacquired all of it’s necessary mechanical parts. Completion of the 1966 Ford F-350 tow truck is most likely Spring of 2010. Work being done on the truck is ongoing though it is not being rushed so mistakes can be minimized. Once the 66 Ford is completed, it will be one of the most popular and definitely the most powerful tow truck in the Storer Antique Tow Truck Collection and no one will be happier to see its final completion than Lynette.